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HomePrograms.NetSM Privacy and Security Policy

Our Commitment to Your Privacy & Security
Our Privacy and Security Policy (“Policy”) describes our commitment to combine the highest-quality web-based video exercise programs with the highest level of integrity in dealing with you, our customer, a properly licensed, certified, and otherwise qualified, as the case may require, physical therapist, physical therapy assistant, athletic trainer, medical doctor or other health care practitioner (“Service Provider”).  The following policies and procedures describe how we collect, use and secure the personal information provided to us and to assist you in making informed decisions when using our Internet website (“Site”).
Generally, our overall policy provides for the following:

  1. We will not give your or your patient’s personal information to anyone outside our organization or to anyone inside our organization who does not have a need to know.
  2. We will not divulge your patient’s therapeutic information to anyone outside our organization or to anyone inside our organization who does not have a need to know.
  3. We will not give, rent, or sell your or your patient’s personal information, including email addresses.

What Information Do We Collect?
When you visit our Site you may provide us with personal information of yours and your patients that you knowingly choose to disclose.
Credit Card Information
If you choose to purchase services from us, you will be required to give personal information of yours and your patients and authorization to obtain information from various credit services.
You will provide the following patient information:

  1. Name
  2. Email Address
  3. Date of Birth
  4. Gender
  5. Zip
  6. Therapy Programs  

You will provide the following information of yours to us:

  1. Credit Card Information
  2. Company Name
  3. Company Address
  4. Clinical Administrator Names
  5. Clinical Administrator Emails
  6. Clinical Administrator Passwords
  7. Therapist Names
  8. Therapist Emails
  9. Therapist Passwords

Email Information
In addition to receiving the foregoing information from you, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses.  We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service, making available other services and special offers to our customers and prospective customers, and advising important changes to our Site.  The lists used to send you such information are developed and managed under corporate standards designed to safeguard the privacy and security of your personal information.  You will be given the opportunity in each such email to notify us of your desire not to receive these offers.
How Do We Secure Information Transmissions?
Our Site uses secure server software (SSL) to process all transactions which occur on the Site.  SSL encrypts all of your personal information transmitted over the Internet, including your credit card number, name and address.  However, no security system is perfect.  We cannot and do not warrant or guarantee the security of our servers, or that information supplied by you will not be intercepted while being transmitted to us over the Internet.  Email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information.  For that reason, we ask that you do not send confidential information such as credit card information to us through an unsecured email.
How Do We Protect Your Information?
We undertake commercially reasonable security measures that comply with federal regulations to protect the data that resides on our servers.  Periodically, we review our operations for compliance with policies and procedures governing security, confidentiality and quality of our information.  We are committed to the protection of customer information.  In general, we limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
Do We Disclose Information to Outside Parties?
We may collect aggregate information about our customers, sales, Site traffic patterns and related Site information, but this information will not include personally identifying data, except as otherwise provided herein.
What About Legally Compelled Disclosure of Information?
We may disclose information when legally compelled to do so, or when we, in good faith, believe that the law requires it or for the protection of our legal rights.
What About Other Web Sites Linked to Our Web Site?
This Site contains links to other websites.  Please be aware that we are not responsible for the privacy practices of other websites.  We encourage you to be aware when you leave our site to read the privacy notices of each and every website that collects personally identifiable information from you.  This Policy applies solely to information collected by this Site.
Your Consent
By using our Site you consent to our collection and use of your personal information as described in this Policy.  If we change our Policy, we will post those changes on our Site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.
How Can You Access, Correct, or Remove Your Information?
If any of your information changes, you may correct the information that you have previously provided at the [Manage My Account] page on the Site.  You may request access to any of your personally identifiable information that we collect online and maintain in our database by contacting us, as set forth below.  Such requests may take several weeks to process.  We may retain in our files information you have requested be removed from our databases in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our Terms of Use.  Further, such prior information is never completely removed from our databases due to technical constraints and the fact that we back up our systems.  Therefore, you should not expect that all of your information will be completely removed from our databases in response to your requests.
Revisions
This Policy was last changed on June 8, 2007.  We may revise this Policy from time to time.  You are responsible for checking this Policy when you visit our Site to review the current Policy.  Any changes will be posted in this Policy, and any changes will become effective immediately upon being posted.  Your continued use of the Site after this Policy has been changed shall be deemed your continued acceptance of the terms and conditions of the Policy, as amended.  We will use information in accordance with the Policy under which the information was collected.  If you do not agree with the Policy, you should cease use of our Site immediately.
Contact Information

Should you have any questions or concerns about our privacy and security policies or any other matter, please send us an email at info@homeprograms.net.

Official correspondence must be sent by US mail to:

Kevin Rausch, MPT, CSCS
Rausch Physical Therapy, Inc.
HomePrograms.Net
28202 Cabot Road
Suite 445
Laguna Niguel CA 92677